VOC guide

About the VOC (Voice of Customers) service

The VOC service was designed to quickly respond to problems or inquiries that customer may have while at the airport and to provide them with services that they need. If you have any inquiries or feedback about our services, please contact at +82-2-1661-2626 (KAC Contact Center). For inquiries related to areas below, please contact the following sites. 

VOC System

VOC Process

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